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FAQ

初めてご宿泊される方は、よくある質問をご確認ください.​
  • Do you have rental bicycles?
    Rental bicycles are available for 500 yen for 24 hours. If you would like to use it, please ask at the reception.
  • Can I interact with other guests and locals?
    There are various guests every day, and it depends on the season and timing, If you come for a drink at the bar on the 1st floor at night, the locals and There is a high possibility that you will be able to interact with the guests. There is also a shared kitchen available 24 hours a day. The shared kitchen is not only used by guests, but also for work such as coworking It is used by locals, and is also used by residents. Even in a shared kitchen, chances are you can have a lively conversation.
  • Do you have a kitchen?
    There is a shared kitchen available 24 hours a day. Some rooms have kitchens. We rent a kitchen set for those who cook in the room.
  • What kind of menu does the café bar on the first floor have? What do you recommend?
    The most popular is "RICO's Basque Cheesecake". The type that you eat with rock salt, You can also enjoy it as an accompaniment to sake. French fries are also popular. I do everything myself, from peeling the skin on the potatoes, It is very delicious and popular. We have a wide variety of local sake and soft drinks. Some drinks, such as draft beer and highballs, are discounted to half the regular price for hotel guests. The appeal of RICO's cafe bar is that there are many locals who use the cafe at night. Especially on weekends. It is very interesting to observe the locals while traveling and chat with them if you have the chance. Please use it.
  • do you hold events?
    There are regular events and one-off events. Regular events include: ① Mochiyori breakfast party Date and time: 9:00-10:00 on the first Sunday of every month Contents: Shared breakfast party with neighbors Cost: 1 item or tipping ②Friday "Salameshi" Date and time: Every Friday from 12:00 to 13:00 Contents: Local co-working & share office users gather to eat Cost: None *Please prepare your own rice ③RICO Acoustic Guitar Club Date and time: 14:00-16:00 on any Sunday of even-numbered months Contents: From beginners to veterans, teach each other while presenting the songs you are practicing Cost: Place fee 500 yen ④ Cine Talk Wakayama Date and time: 14:00 to 15:30 on any Sunday in odd-numbered months Details: Watch the theme movie that is currently showing in the theater in advance and share your impressions Cost: One drink system Guests staying at the hotel are also welcome to participate in any event! In addition to the above, we also hold events from time to time. We will announce it on Instagram and Facebook, so please check it out.
  • Do you have a curfew?
    RICO has no curfew. There is an entrance that can be entered and exited 24 hours a day, so please use that. For guests staying in a room with a shared shower, showers and hair dryers are available from 24:00 to 6:00 Please note that you cannot use it.
  • I've never stayed in a guest house before. How is it different from a regular hotel?
    There are five differences from ordinary hotels. ①Stay without meals is basic. ②There is a space where you can interact with other guests and with the locals. ③In the case of a dormitory (shared room), the toilet and shower room will be shared with other people. ④Pajamas are not provided. (For details, please refer to "What are the amenities?") ⑤Depending on the room, please set and return the sheets by yourself. RICO offers various types of rooms, from dormitories to complete private rooms, so please try to find the type that suits you!
  • Do you have a washing machine?
    There is a coin laundry available 24 hours a day. The power is weak, but there is also a dryer. Some rooms have a washing machine. For those who need detergent, we sell portion-type detergent for 50 yen each. There is a rooftop where you can dry your clothes on the roof when the weather is nice. There are also two laundromats within a 3-minute walk.
  • Do you have a refrigerator, rice cooker, etc.?
    Everyone's refrigerator and 3-cup rice cooker in the shared kitchen Toaster, microwave oven, coffee maker, There are instant water heaters.
  • Do you have a morning?
    Currently, we do not provide morning and breakfast. Actually, Wakayama is an area where there are many pure coffee shops, and there are coffee shops in the neighborhood that are open from 7 o'clock. Ask a staff member. Please experience the daily life of Wakayama!
  • Do you have dinner?
    Evening food and drink business Sunday-Wednesday: Business hours 18:00-22:00 At the café bar, snacks and sweets are provided. Thursday-Saturday: Business hours 18:00-23:30                   Heavy meals such as hamburgers using Kumano beef are also offered. Check out our menu here. Cafe Bar Menu: Bar Menu:
  • Do you have free space?
    There is a shared kitchen available 24 hours a day and a rooftop. Some people meditate and do yoga on the rooftop.
  • What kind of amenities do you have?
    The following amenities are available.
  • Do you have a TV in your room?
    None of the rooms have a TV. please note.
  • Do you have wifi in your room?
    There is wifi in all rooms and on the first floor. Please check the ID and password in each room.
  • ウォシュレット付きトイレはありますか?
    トイレは全て洋式ですが、ウォシュレット付きトイレは1Fシェアエリアに1台のみとなり、お部屋にはシンプルな洋式トイレを設置しています。
  • Do you have a valuables box?
    A dormitory (shared room) room with a size that can fit a computer, camera, etc. We have a valuables box. Please use it during your stay.
  • Can children stay?
    Children can stay, but dormitory rooms Preschool children are not allowed to use the facilities.
  • Do you have smoking rooms?
    RICO is a non-smoking building. Please smoke in the outside smoking area or on the rooftop.
  • Do you have facilities for children?
    There are no special items for children. There are inconvenient places such as mirrors and western toilets. We have games and picture books in the shared kitchen. There is also a hammock that everyone loves in the shared space.
  • Is there a bathtub in the shower room?
    There is no bathtub in the shower room. There is a very popular sauna and public bath called "Kofukuyu" diagonally across from RICO. It is open from 11:00 to 23:30, except for regular holidays on Wednesdays. For those who use "Kofukuyu", we sell discount bathing tickets at the reception. Please let me know. Kofukuyu-sanhttps://kofukuyu.com/< /a>
  • Can I eat and drink in my room?
    You can eat and drink in the private room, but please refrain from eating and drinking in the dormitory (shared room) type room, except for plastic bottled drinks.
  • I will come by ferry from Tokushima. Please tell me how to get there.
    If you arrived at Wakayama Port by Nankai Ferry, It is convenient to take a bus from Wakayama Bus "Wakayamako Station" bus stop. Get off at the "Mikimachi Shindori" bus stop, and you will arrive at RICO in 3 minutes. If there is no bus due to the time, take the Nankai Electric Railway to Nankai Wakayamashi Station, From there, you can take a bus to RICO.
  • Please tell me how to access from Kansai International Airport (KIX).
    There are three ways from Kansai Airport: JR, Nankai Electric Railway, and Limousine Bus (bound for Wakayama). It will arrive in about 40 minutes to 1 hour. The limousine bus also stops at the nearest bus stop "Mikimachi Shindori" depending on the time of day.
  • If I enter the phone number into the car navigation system, will it guide me to a different location?
    Depending on the car navigation system, the phone number search may display a different destination. Please enter your address below. 5-6 Shindori, Wakayama City, Wakayama Prefecture Google maps https://goo.gl/maps/VuknrNxyG7A2jm8n9?coh=178572&entry =tt
  • Do you have a bicycle parking lot?
    RICO has a parking lot for bicycles and motorcycles. We will let you know when you arrive.
  • Which is the nearest station? How should I go from the station?
    The nearest station is JR Wakayama Station. From the west exit, you will arrive at RICO in 15 minutes on foot, 7 minutes by bus, and 5 minutes by taxi. The nearest bus stop is "Mikicho Shindori". It is located 3 minutes from there. RICO is a 22-minute walk, 10-minute bus ride, and 7-minute taxi ride from Nankai Wakayamashi Station. It will be smoother if you tell the driver that your destination is "Kofukuyu-san," which is diagonally across from RICO. For bus timetables, please use the Wakayama Bus search site. https://transfer.navitime.biz/wakayamabus/pc/map /Top Google maps
  • Is there a parking lot?
    RICO does not have a parking lot. There is a 400-500 yen coin parking nearby for 24 hours. Click here for details. https://www.guesthouserico.com/access
  • Is it possible to store my luggage before check-in at 16:00?
    Luggage storage is available before check-in. There is a lockable luggage storage area, and we will guide you there. Since there are many cases where the staff is absent, if you wish to store your luggage If you contact us by email in advance, we will tell you where to store it.
  • Can I ask you to arrange for my luggage to be delivered to my home when I check out?
    Luggage can be delivered to your home when you check out. We only accept cash on delivery. We will send you a shipping label for cash on delivery. Please ask at the reception.
  • What are the check-in and check-out times?
    Check-in time is from 16:00 to 22:00 and check-out is until 11:00. If the check-in time exceeds 22:00, a late check-in fee of 500 yen per group will be charged. You cannot check-in after 24:00. Please note that we cannot refund the accommodation fee you have paid. For guests staying in a room with a shared shower, showers and hair dryers are available from 24:00 to 6:00 Please note that you cannot use it. In addition, there is no check-out procedure, so you can check out at your favorite time.
  • Can I use the shower room after check-out?
    You can use the shower room after check-out for 300 yen per person. Rooms are cleaned between 11:00 and 16:00 Please speak to the staff at the reception when using.
  • Is it possible to store luggage after check-out?
    Luggage can be stored after check-out. On the day of check-out, you can use the lockable luggage storage for free. A storage fee of 500 yen will be charged if the luggage is kept for more than one day.
  • Can I use the free space or coworking space after checkout?
    24-hour shared kitchen and open from 10:00 to 22:00 We have a coworking space. Both services are available after check-out.
  • Can I check in before 16:00?
    Rooms are cleaned between 11:00 and 16:00. You can check in as soon as the cleaning is finished.
  • Check-out is early in the morning, do I need to do anything?
    There is no particular procedure for checking out. Just leave. Reception opens at 10am.
  • Can I mail my luggage before check-in?
    You can store your luggage by mail from 2 days before check-in. Please write your name and check-in date at the address on delivery slip.. Please specify the delivery time after 16:00. Address: To Guesthouse RICO, 5-6 Shindori, Wakayama, JAPAN 640-8111 Phone: 073-488-6989 from oversees : +8173-488-6989
  • Are there public baths or hot springs nearby?
    Kofukuyu" (public bath), popular for its sauna, jacuzzi, and logo T-shirt Yamabuki Onsen" (Public bath), a hot sauna connoisseur Fukuro no Yu (hot spring) for relaxing and moisturizing your skin Kansai's largest pure hot spring "Hanayama Onsen" (hot spring) Every place has its own personality, so it might be interesting to visit public baths and hot springs! ?
  • What are some recommended areas nearby?
    In Wakayama City "Wakanoura'' with its deep history and beautiful scenery "Saikazaki'' where you can see the beautiful sunset in a fishing town "Kada'' where the auspicious train creates a feeling of a short trip Uninhabited island hiking "Tomogashima "Kishigawa Line, Tama Train" irresistible for cat lovers Too deep "Nanamagari Shopping Street  There is "Wakayama Castle" in a 10-minute walk from RICO. Wakayama City Tourist Association https://www.mysecretwakayama.com/
  • Are there restaurants nearby?
    Wakayama is a car society, but recently the number of shops has increased, and the neighborhood has come out. The Daishin area around RICO, dotted with cafes during the day and izakayas at night This is an Asian street, "Moteramachi Street" where surfers and hippies gather Suzumaru, where cheap yakiniku restaurants and snacks are lined up, also has music bars It's a little far away, but it's an interesting alley "Wakayama Janjan Yokocho Shirokita" area around Ichibori River with unique shops Wakayama entertainment district, night town "Arochi And so on. Please ask the staff for details.
  • Is there any place where you can take a short break between work?
    There are 3-seater sofas and hammocks in the coworking space, You can relax there. You can also relax in the shared kitchen. Also, for a change of pace, some people go to the public bath called "Kofukuyu" diagonally across the street. Please purchase a discount bathing ticket at the reception.
  • Is there a place where I can work after checking out?
    Even after check-out, coworking space, shared kitchen, You can use the "phone box" freely.
  • Do you have a space where you can work late at night?
    24-hour shared kitchen and 24-hour use There is a "phone box" that can be used for conference calls, etc. Please use that.
  • Do you have an exchange meeting for those who work?
    Almost every Friday from 12:00 to 13:00, there is a special event called "Friday Salameshi We have a meeting where we gather for lunch and eat together. Rice and drinks are all prepared by yourself, so There is no participation fee, so if you have time, anyone can feel free to participate.
  • Is there a coworking space nearby where I can drop-in?
    There are several co-working spaces nearby that you can drop-in to.  COTOWA https://cotowa2020.com/  BE-EN https://be-en .com/  Wakayama City Library https://wakayama .civic-library.jp/
  • Can you do a workation?
    Of course, workcation is possible. Coworking space available from 10:00 to 22:00 There is a "telephone box" available 24 hours a day that can be used for teleconferences. If you want to work in your room, we recommend the following rooms.  Twin room_bunk bed  Twin room_2 double beds Private room_double bed Private room_Japanese style
  • Is it possible to order convenience stores, delivery shops, and Uber Eats nearby?
    The convenience store is a 5-minute walk away, There are 3 restaurants that can deliver, You can also order Uber Eats. The shared kitchen has a range and an instantaneous water heater, so please feel free to use them.
  • Can I use the coworking space?
    Guests are free to use the coworking space. Business hours are from 10:00 to 22:00.
  • Is there a place nearby where we can have lunch?
    There are soba restaurants, Western restaurants, coffee shops, etc. in the neighborhood. Ask a staff member.
  • Is there any cycle shop nearby?
    There is an Austin Cycle shop 3 minutes by bicycle. The owner is very friendly and skillful. Austin Cycle https://austin-cycle.business.site/
  • Can I bring my bicycle into the room?
    It depends on the room, but there are 3 types of rooms where you can bring your bicycle in.  Mixed dormitory  Twin room_2 double bed Private_double bed If you wish to bring your own room, please make a reservation with the above three types.
  • Is there a bicycle storage area in the building?
    There is a lockable luggage storage area although it is not specifically for bicycles. You can put it in and take it out 24 hours a day.
  • Do you have tools for bicycle maintenance?
    We have prepared tools and air pumps that you can freely use in the luggage storage area. You can also wash your car in the garage.
  • Please tell me how to make a reservation
    Reservations can be made through this website or by phone. TEL : +81-73-488-6989 (open hour 4:00pm-10:00pm)
  • I want to cancel my reservation, what should I do?
    The procedure differs depending on whether you make a reservation from this website or by phone. If you have made a reservation from this site, please send the following message to the designated e-mail: "Accommodation reservation: Guesthouse RICO I have received a confirmation email with the subject line ". Please follow the cancellation procedure from there. If you made a reservation by phone, please call us to change your reservation. Phone number: 073-488-6989 (business hours from 16:00 to 22:00) From overseas +81-73-488-6989 Cancellations are free of charge within 24 hours of booking. In addition, free cancellation up to 3 days before the arrival date, 100% of the accommodation fee will be charged for cancellations within 2 days before the arrival date. (Please note that the payment will be automatically debited from your credit card two days in advance.) Groups of 6 people or more, or guests staying 7 days or more, can be canceled up to 1 week in advance free of charge. Cancellations made 6 days or more in advance will be charged 100% of the room rate.
  • How can I change my reservation?
    The procedure differs depending on whether you make a reservation from this website or by phone. If you have made a reservation from this site, please send the following message to the designated e-mail: "Accommodation reservation: Guesthouse RICO I have received a confirmation email with the subject line ". Please change the procedure from there. If you made a reservation by phone, please call us to change your reservation. Phone number: 073-488-6989 (open hours 4:00pm to 10:00pm) From overseas +81-73-488-6989
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